How Change Influences People and Processes | Online Module


Note: This online module is part of a series of Continuous Quality Improvement modules.

This is the first of a three-part series about Continuous Quality Improvement.

  1. How Change Influences People and Processes
  2. Supportive Leadership Through Collaborative Learning
  3. Coaching for Success


Section 1: CQI Goals
Section 2: Opening Activity and Pre-Assessment
Section 3: CQI in Action
Section 4: CQI Cycle Phases
Section 5: CQI Cycle Foundations
Section 6: CQI Documentation
Section 7: Summary and Post-Assessment

The running time is approximately three hours, including time for completing activities such as videos, readings, and guided reflections. You do not need to complete this module all at one time; you may exit at any point and return where you left off.  

Registration cost



Total clock hours: 3
Illinois Gateways for Opportunity Approved


Your local child care resource and referral agency may have scholarship funds available to assist with your registration or tuition costs for this event. Find your local CCR&R.


The McCormick Center HelpDesk at at 844.378.2464