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This online module introduces you to operations management and looks at the director’s critical role in managing the day-to-day operations of the program. You’ll learn about the necessary components of effective operations management including: systems and the importance of systems thinking; stakeholder analysis and management; the strategic planning process; how systems, policies, and procedures are interconnected and how they impact your ability to manage the program effectively and efficiently; and tools for making systems work and for taking charge of program operations instead of being managed by them.
You may register for this module at any time and will receive log-in instructions as soon as your payment is verified.
This is Module 4 of the nine modules that make up the Aim4Excellence™ National Director Credential. Take only one or a few Aim4Excellence modules to build competence in a specific management area or complete all nine to earn the Aim4Excellence National Director Credential.
Chip Donohue, PhD, Dean of Distance Learning and Continuing Education at at the Erikson Institute
Cost includes: All required reading materials, assignments, and media
Total clock hours: 16
Illinois Gateways for Opportunity Approved
Applies toward the Illinois Director Credential (IDC) Core Competency Requirements
College credit is available for an additional fee if this module is combined with Aim4Excellence Module 5: Building a Sound Business Strategy and Module 6: Planning Indoor and Outdoor Environments. LEARN MORE
Your local child care resource and referral agency may have scholarship funds available to assist with your registration or tuition costs for this event. Find your local CCR&R.
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